Shipping policy
Shipping Policy
Shipping Destinations
We currently ship within Norway, Sweden, and Denmark.
Alteya products are available for shipping within Norway, Sweden, and Denmark.
Epres products are available for shipping within Norway only.
Order Processing Times
Orders placed before 12:00 PM on a business day are typically processed and dispatched within 1 business day.
Orders placed after 12:00 PM are typically processed and dispatched within 48 hours on business days.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times
Delivery times may vary depending on the destination and shipping provider. Any delivery timeframe shown at checkout is an estimate only and is not guaranteed.
Delays
We are not responsible for shipping delays caused by carriers, weather conditions, customs procedures, or other circumstances outside our control.
Product Availability by Market
Some products are only available in selected markets.
Alteya is available in Norway, Sweden, and Denmark.
Epres is available in Norway only.
Contact
If you have any questions about shipping or your order, please contact us at info@verellenordic.com.